The 5 Step Plan to Landing Jobs in Hospitality

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If you are serious about what kind of opportunities the many different jobs in hospitality can provide, the chance of being successful in this field is definitely in your favor. In fact, the global hospitality sector is one of the largest industries in the world and is the single largest employer, supporting 1 in every 10 jobs worldwide, according to the World Travel & Tourism Council.

In 2016, the Travel & Tourism sector grew by 3.3%, outpacing the global economy for the sixth year in a row, generating US$7.6 trillion worldwide and employed a total of 292 million jobs in 2016.

292 MILLION jobs! That got your attention. If you're excited to get into the industry and make a name for yourself, here are our five steps to the finding best jobs in hospitality.

1. Investigate the different roles

With the huge selection of entry level hospitality jobs available, you need to spend time feeling out which kind of job suits you and where best your personality can thrive. Whether you have an interest in working in a hotel or behind the bar, on the floor in a restaurant, in the kitchen as a chef or in events & catering, you may be more interested in nightlife, conferencing or exhibitions. The hospitality, and tourism sector will offer a unique employment experience for you.

Tip: Hotels can be a great start due to the dynamic array of departments. Guest Services, F&B, Front Office or Events. If you are interviewing with a hotel, ask about opportunities to cross train in other departments.

2. Master the interview process 

Interviewing with potential employers may initially feel daunting, but will become inherently familiar over time. The more you do this, the more confident you will feel. When starting out looking for a hospitality job, ensure you accept and attend as many interviews as possible, this will provide some of the best comparisons for working hours, money in your pocket, location and management styles.
Here is our complete interview checklist.

3. Accept all opportunities to up-skill  

While most industries require formal education and training, most entry level jobs in hospitality only require a RSA competency card to get your foot in the door. Remember skills can be taught and these days technical training can be provided on the job. But when you are offered training, you should accept it!

4. Master the soft skills 

Soft skills may also be defined as "transferable skills." They have more to do with who you are as a person, rather than what you know. They define your personality and sit outside the technical training and accreditation, you may acquire throughout your career.

Being positive, approachable, friendly and a great communicator are all ideal traits for the aspiring hospitality leader. Mastering these skills will entice employers to hire you over someone who presents only technical abilities and no personality.

5. Find a mentor

One of the best ways to grow in the hospitality industry is to find a mentor who has an interesting and successful story from which you can learn.  Networking and spending time with like minded, professional people is your fast track to finding the best and most highly regarded hospitality jobs. Career driven managers and business owners are always looking for enthusiastic and passionate aspiring hospitality types for their businesses and the opportunity to give back in the form of advice to their younger selves.

Looking for a mentor? Contact us to see if we can introduce you a hospitality legend or let us find you a more positive hospitality employment experience today.


About the author Marlowe Bennett

Drawing on 22 years personal experience and over 23,000 professional hours working across Sydney’s hospitality industry, these articles intend to inspire young candidates to join our industry and support aligned operators in building positive employment environments for the aspiring hospitality professional. Please feel free to contact me directly if you feel I could help or if you would like us to cover an important topic or industry matter.


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