In the unfortunate event that a work-related legal matter should arise with one of your staff, it could become one of the most complicated, time consuming and expensive factors of running a business.

This is especially true for smaller establishments, who may not have the expertise, finances or time to address and manage these issues promptly, potentially leading to an ongoing situation. However, for businesses both large and small, outsourcing - or as we like to call it, smart sourcing, may be a viable solution.

What are the employment risks?

There are a few main areas where you are at risk of a legal issue when employing and payrolling your own staff. With perfect account management and support, the risk can be significantly reduced. In this case, to zero.

For starters, internal issues surrounding staff relationships with both each other and your company's management can lead to complications and, perhaps, legal action. Whether it's bullying, harassment or someone's plight of unfair dismissal, when these cases arise they are both delicate to deal with and a compliance minefield.

Next, there are certain risks associated with workers' compensation. If one of your staff members suffers an accident, their insurance claim would be through you - the employer. Following that, you have to provide the necessary return-to-work support and assistance that they may require, as well as any costs this might incur, including ongoing medical and replacement recruitment costs.

Finally, you must know how the laws surrounding Modern Awards interpretation, annual wage increases, break allowances, penalties and so on operate. These can be complicated matters to both follow and comply with, leading to yet more time consumed in your managerial day-to-day.

Hospitality and Human Resources

How outsourcing can help

Partnering with a specialist hospitality employment outfit can remove the burden of these challenges in more ways than one. Whether you're a large business looking to outsource your entire HR, recruitment and payroll function to us - or a small business in need of similar assistance during imminent growth, we know the hospitality industry and relating Australian employment laws inside and out.

All of the painstakingly complicated processes listed above are entirely managed by our industry focused and experienced team - allowing you to turn your focus to the overall success and growth of your business. The result of this means that legal matters related to these employees fall on our team to acknowledge, manage and resolve. This includes all employee engagement, performance management and reviews, workers' compensation risk and public indemnity insurance, plus all payroll related compliance.

Additionally, we employ a specialist return-to-work coordinator, helping your assigned staff get back to work with minimal stress or turnover for you.

Need some more information?

At BENCHMARQUE our business supports growing best practice hospitality operators who need skilled staff at an affordable cost. We strive to provide industry leaders with the vital tools, experience and knowledge required to enhance the overall success management your workforce, all while allowing you to maintain or improve customer service standards and ultimately remain relevant in today’s market.


Download our FREE fact sheets by clicking the button below to discover how we can release you from the day to day operational stress.casual-staffing-client-fact-sheets

About the author BENCHMARQUE

We publish article to inspire 100,000 people to join the hospitality industry before 2020. We produce content to support professional growth opportunities.

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