How do you intend to land a job amidst the other 800 000+ people who are employed in the hospitality industry in Australia? More importantly, how do you intend to captivate the attention of a prospective employer if you have zero experience in the industry?


If you’ve spent time looking for work already, you’ll know that most job opportunities require candidates to demonstrate relevant experience and skills in the chosen sector, and the hospitality industry is no different. The problem is that in order to get experience, you need a job...


Though Australia’s hospitality industry is a large one with plenty job opportunities, competition is stiff. It’s an unfortunate reality that many employers prefer candidates with relevant on-the-job experience as opposed to entry level staff.


The good news is that a sizeable number of candidates still secure jobs without prior professional experience. Here’s how.


Compile a professional resume

As the saying goes, finding a job is a job in itself. Unless you have a recommendation, your resume represents you and is the first point of contact between you and an employer.


Therefore, it is imperative that you compile a compelling one. Getting it done professionally is ideal, but failing that:

  • Articulate your points clearly and write in a professional tone
  • Pay attention to details
  • Typos, wrong punctuations, disjointed formatting are problematic
  • Good arrangement, style and design are important


Find tips to writing a resume for hospitality jobs and avoid making these common hospitality resume mistakes.

Sell yourself

Employers are often on the lookout for the soft skills you’ve developed aside from what you learned in school.


Soft skills are the personal attributes needed to graciously and efficiently interact with others. Simply put, soft skills are people skills. Particularly in the hospitality industry, soft skills are what makes you stand out from the crowd.


However, no one other than you is able to demonstrate your soft skills to an employer, which is why you need to take the reigns and sell yourself.


This does not mean getting cocky and bragging, but rather, finding ways to gently “amplify” your soft skills. When you lack experience, this is particularly important, and can be done by making your soft skills the focal point of your resume. Smart recruiters understand that while experience can be gained, its harder to teach soft skills.


In this case, many employers are prepared to make the hire based on your attitude and soft skills instead of your experience.


Resume tips to highlight your soft skills: 

  • Only describe skills that are directly related to the job
  • Don’t just list skills; demonstrate where and how you’ve used those skills previously
  • Make use of numbers where possible

Show self-motivation and display passion

When your resume lacks experience but indicates passion and self-motivation, you stand a good chance of landing an interview, because management value those who are teachable and willing to learn.


Once hired, most companies have training programs or mechanisms of internal training that helps you adapt to the work environment easily and gain the skills you need.

Leverage internships

Internships are a great option to consider when first seeking a job. Matter of fact, you are most likely to secure employment in an A-list company if you intern with them. Paid or not, hospitality internships provide the requisite experience necessary to excel in the hospitality industry.


Aside from the prospect of transitioning into paid staff after a certain period of time, adding experience from an A-list company to your resume, will make it stand out from the crowd.

Starting off your hospitality career can be daunting, but just keep in mind that everyone has to start somewhere, including our CEO who's first hospitality job was at McDonald's before gaining more and more hospitality experience and skills before starting BENCHMARQUE in 2007. To help shape your career and reach your goals in the industry, we recommend finding a hospitality mentor, and taking up any new hospitality experiences that might come your way.

If you’re ready to take the first step in landing your first hospitality job, submit your resume with us today. We’ll connect you with some of Sydney’s most exciting venues and ensure your first gig is a great one.


Discover the exciting world of hospitality. It will take you places!

About the author BENCHMARQUE

We publish article to inspire 100,000 people to join the hospitality industry before 2020. We produce content to support professional growth opportunities.


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