Regardless of which industry you’re planning on ending up in, we strongly believe that hospitality roles can arm you with the skills, knowledge, and experience required to be successful. The dynamic industry of hospitality and events will innately keep you on your toes, teach you how to illustrate grace under pressure, and will make you accustomed to dealing with multiple personalities along with managing high-stress situations.
Working in hospitality also gives you a level of standardisation in terms of expectations from grooming to taking initiative on shift. to Read on to discover why hospitality jobs prepare you for any industry in these three ways.
First and foremost, any role in hospitality will provide you with the soft and practical skills that will undoubtedly transfer over to your next role. The transferable skills you gain from working in hospitality include attention to detail, a high level of customer service, the ability to build and maintain relationships, communication skills, and sales.
If you’re a barista, section waitstaff, bartender or anything in between, you’ve also obviously picked up practical skills specific to your position. Beyond that, you’ve likely helped out your coworkers and taken on new skills outside of your specified role, making you a multi-tasker extraordinaire. Trust us when we say having strong multi-tasking and organisation skills is a solid skill to have in every area of your life.
The Interpersonal Skills
From working in hospitality, you can build rapport and acknowledge the needs, wants, and desires of your guests which, in turn, will be rewarded in loyalty and potential employment or business opportunities.
On top of that, working in any hospitality position will expose you to all types of personalities from your customers to your coworkers, your supervisor, manager, and everyone in between. The more experience you have, the more accustomed you are to dealing with all these types of personalities and thriving with all types of people. Whether you stick to hospitality or you move on to be a lawyer, a business owner, or a medical practitioner, having the ability to work harmoniously and productively alongside all personality types is a valuable - and often necessary - asset to have.
Growing up we’re often presented with careers outside of the hospitality industry. But pursuing a hospitality career doesn’t necessarily mean being a food runner your whole life. In fact, there is an abundance of hospitality roles that turn into careers.
We’ve highlighted three examples of successful hospitality profiles that have been working hard and seeing the results in our previous Humans of Hospo campaign. You don’t have to look far to see some hospitality careers that you could pursue like Kylie Javier Ashton: General Manager of Sydney’s Momofuku Seiōbo, Jared Merlino: Managing Director of Kittyhawk, The Lobo Plantation, and Caffè Bartolo, and Brooke Adey: Manager of Bea at Barangaroo House. Kylie, Jared, and Brooke have all started their hospitality careers as waitstaff, dishwashers, and the like but continued to work their way up.
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