Marlowe Bennett

Marlowe Bennett
Drawing on 22 years personal experience and over 23,000 professional hours working across Sydney’s hospitality industry, these articles intend to inspire young candidates to join our industry and support aligned operators in building positive employment environments for the aspiring hospitality professional. Please feel free to contact me directly if you feel I could help or if you would like us to cover an important topic or industry matter.
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Recent Posts

10 Strategic Reasons to Outsource Your HR

HR best practice for hospitality operators is more often than not put on the bottom of the priority list, leading t...

July 4, 2018

6 Common Mistakes We See in Hospitality Resumés

Hospitality resumes - in particular yours - have about 3 minutes to convince the reader You’re The One. Many times,...

June 27, 2018

The Top 5 Transferable Skills Employers Really Car...

Refining your skillset is what is going to take you further in your career. Technical skills are certainly importan...

June 14, 2018

How To Improve Hospitality Recruitment

Every great business tracks time to hire, but do they really place a significant emphasis on it or use it to drive ...

June 12, 2018

What Is The Difference Between An Employee Or A Co...

So you’re straight out of school and new to the world of work. It can really pay to research and understand the dif...

May 28, 2018

[VIDEO] 5 Reasons Empathy is Crucial for Hospitali...

Coming from an empathetic place when communicating with your employees should always be a priority. In this video, ...

May 21, 2018

6 Soft Skills that Define the World's Best Waiters

Just about anybody can learn basic hospitality skills, but it’s the soft skills and certain personality traits that...

May 21, 2018

(VIDEO) 5 Front of House Basics That Every Waiter ...

In this video, BENCHMARQUE CEO Marlowe Bennett outlines five front-of-house basics that are essential for waiters o...

May 14, 2018

How To Increase Tips in Hospitality Jobs

Lets just take a moment to talk about tips, because hospitality staff in Australia should not expect to be tipped f...

April 23, 2018

2017 Wrap Up

  As the industry continues to grow, 2017 saw us applying more focus and adapting our operations to how the workfor...

December 29, 2017

7 Front of House Mistakes Wait Staff Should Avoid

Serving others, as front of house wait staff do, takes a special person to do well. Yes, your day-to-day role will ...

December 20, 2017

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    Staffing Solutions: Temporary & Permanent

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    The Intelligent Travellers Guide to a Working Holiday in Australia

    Full of tips for making the most of this highly rated bucket list experience.

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