6 Common Mistakes We See in Hospitality Resumés

Hospitality resumes - in particular yours - have about 3 minutes to convince the reader You’re The One. Many times, your resume is rejected even before the reader's eye has hit the last sentence. Here are 6 common mistakes that applicants make in their hospitality resumes.

#1 Spelling, Grammar and Typos

The most common mistake in hospitality resumes are unchecked misspellings, grammar errors and typos. You’ve got to remember that a resume acts as your representative and is a showcase of who you are as a person as well as a worker. What do silly things like spelling errors say about you?

A whopping 59% of resumes are rejected due to spelling, grammar and typos, so it’s a pretty big deal.

Be sure to run your eyes over your resume before submitting, or get a friend or family member to do it for you.


#2 Putting the Least Important Information First

Hospitality resumes can have a tendency to contain the least important information first. Since your resume only has three minutes at best to convince an employer that you may be The One, do you really want to use the prime real estate of your page to describe your weekend interests?

Put the essential stuff first; the information that’s important to a potential employer, not to you.


#3 Lack of Customisation

Some people seem to want to make sure every talent they boast is listed. The problem is that an employer in hospitality industry is not interested in your acoustic guitar skills, or that you can mow the lawn in under seven minutes.

Another common mistake is when candidates use one resume to apply for all jobs, from catering manager to chef or guest service.

Different jobs require different skills. While a management position may honour your vast hospitality background, an employer primarily wants to know whether you are the best person for their specific position. Customise your resume to speak directly to the position at hand and you’ll have a far better chance of making a strong impression.


#4 Focusing on Tasks Instead of Outcomes

When you’re selected for a position, it’s because the employer believes you would be the best person for the job.

Unfortunately, listing the tasks on your previous positions does not tell them what they want to know: whether you contributed value or not.

Instead, when your resume demonstrates your worth through the outcomes you achieved, it tells the employer a story about who you are, and what makes you the right candidate for the job.


#5 Making Your Hospitality Resume an Art Project

Hospitality resumes should not be an art project! But for some reason, many candidates think daisy borders will clinch it. Although we do advise your resume to stand out from the rest of your competition, art is not the answer.

Including a photo on your resume is a debatable topic, and there’s no right or wrong answer in this case. If you’re applying for a role that requires great personal presentation, like as event staff for example, then including a photo may add value to your submission. However, if it’s not entirely necessary, it’s a safer bet to leave it out.


#6 Adding Unnecessary Details

Unnecessary details is any information that is not important for the position. As human beings, we tend to hold onto “stuff”, and this also seems to be reflected in many of the hospitality resumes we’ve seen.

The more information you include does not make your resume better than another candidate. Be brutal and cut anything that will not persuade employers that you are the right person for the position.



When compiling your resume:

  • Check spelling, grammar and typing errors.
  • Include the most important information first.
  • Customise it according to the job you apply for.
  • Focus more on your accomplishments than past tasks.
  • Avoid fancy fonts and artsy formatting.
  • Only include relevant information.


Restaurant Jobs Submit Your Resume BENCHMARQUE

About the author Marlowe Bennett

Drawing on 22 years personal experience and over 23,000 professional hours working across Sydney’s hospitality industry, these articles intend to inspire young candidates to join our industry and support aligned operators in building positive employment environments for the aspiring hospitality professional. Please feel free to contact me directly if you feel I could help or if you would like us to cover an important topic or industry matter.


Staffing Solutions: Temporary & Permanent

Discover our informative industry-specific fact sheets and how you can enable operational freedom.

Download your copy


The Intelligent Travellers Guide to a Working Holiday in Australia

Full of tips for making the most of this highly rated bucket list experience.

Download your copy

Discover More

[VIDEO] 5 Reasons Empathy is Crucial for...

Coming from an empathetic place when communicating with your employees should always be a priority. In this video, ...

May 21, 2018

6 Soft Skills that Define the World's Be...

Just about anybody can learn basic hospitality skills, but it’s the soft skills and certain personality traits that...

May 21, 2018

(VIDEO) 5 Front of House Basics That Eve...

In this video, BENCHMARQUE CEO Marlowe Bennett outlines five front-of-house basics that are essential for waiters o...

May 14, 2018


Submit a job vacancy

Got a position you need to fill? Please enter the job vacancy details below

Thank you your job vacancy has been posted


Submit your resume

Tell us a bit about yourself,
fill out the form below

Not ready to post a vacancy?

Subscribe to our newsletter instead to keep up to date

Not ready to submit a resume?

Subscribe to our newsletter instead to keep up to date